Virtually the same, but remotely different: health professionals, parents and children’s experiences of remote out-patient consultations
Authors' conclusion
Overall, remote consultations were viewed positively, bringing benefits to children, young people and parents. There was a notable transition in responsibility towards children and young people and/or their parents for reporting and recognizing disease flare, compared with face-to-face consultations.
Study context
- Population
- Children and young people (7–18 years) with juvenile idiopathic arthritis (JIA), their parents and health professionals, tertiary paediatric rheumatology clinic, Northwest Englandobserved
- Participants
- 37 children
- Outcome
- Experiences of remote (telephone/video) consultations
Methodological detailsInterpretive Description, observation of remote consultations, remote follow-up interviews, reflexive thematic analysis, single-centre, Two groups of experts-by-experience provided input into study design and dissemination materials
- Interpretive Description
- Observation of remote consultations
- Remote follow-up interviews
- Reflexive thematic analysis
- Single-centre
- Two groups of experts-by-experience provided input into study design and dissemination materials
Main finding
As reported in the abstract
- Overarching theme: remote consultations 'virtually the same but remotely different' to face-to-face hospital-based consultations
- Sub-theme: 'It's a catch-up rather than a check-up'
- Sub-theme: 'A sense of familiarity but a shift in dynamics'
- Sub-theme: 'Minimizing disruption and burden'
- Sub-theme: 'Being 'seen' but seen differently'
- Observed: health professionals n = 8; mothers n = 11; fathers n = 3; children and young people n = 15
- Interviewed: parents n = 7; children and young people n = 8; health professionals n = 7
Original publication
Virtually the same, but remotely different: health professionals, parents and children’s experiences of remote out-patient consultations. Rheumatology (Oxford). Published 18 February 2025. doi:10.
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